Return Form
RETURNS
- Mistakes done on behalf of the customer does not void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise credit for the return or cancellation of the order.
- When sending back items please fill out a return form from your packing slip or click the link at the bottom to fill out online. Print and send with order.
- Damaged, defective, or incorrect items must be reported within 2 business days of delivery.
- If there is a system glitch on a oversold item (Out Of Stock) we will issue a refund through your original payment method.
- Merchandise must have original tags attached, be unwashed, unworn, and without damages.
- Return shipping labels are not provided, except defective item/s.
- Once returns are received it takes 3-5 business days to process returns are issued as Store Credit.
We do our best to check every item to make sure your order is correct, but if we make a mistake on your item please inform us immediately @CONTACTUS@ALASIAMARIE.COM with your invoice # we believe in accountability and the improvement of our performance.
No Refund items:
* Jewelry, Panties, Bodysuits and Swimwear* except defected items.
* Clearance, last call, sale event items and accessories* except defected items.
* Black Friday and Cyber Monday Sales are Final Sales as they are all red ticked products.